Enforcing Update of User's Questions and Answers Profile

If user’s Questions and Answers profile does not comply with the current Q&A profile policy, you can require the user to update the Q&A profile, provided that you have the appropriate permissions.

To enforce update of user's Question and Answers profile

  1. Open the Home page by using the procedure outlined in Connecting to Helpdesk Site.
  2. On the Home page, click Enforce Update of Q&A Profile.
  3. Follow the steps in the wizard to complete the task.